By Sachin Jose
KOTTAYAM: The
Whatsapp complaint registration service of Motor Vehicles Department
(MVD) to receive information on traffic offences via Whatsapp
Messenger has gained popularity in the state within a week of its
launch.
Whatsapp is a
mobile application with largest number of users following Facebook.
The new service is intended to exploit the popularity of this
messenger app among youngsters.
This was introduced
as an addtition to the Third-eye project launched last August in
which public may inform the MVD complaint cell via telephone, SMS or
Facebook.
Transport
Commissioner Rishi Raj Singh explained: "I have directed
Regional Transport Officers (RTOs) across the state to take necessary
action on the complaints received through WhatsApp.
"There
are nearly 90 lakh registered vehicles in the state, making it
difficult for MVD to bring them under surveillance with only about
550 enforcement officers in the department," he pointed out.
"The programme will reduce checking vehicles by stopping them on
the road."
Earlier, the State
Police had also launched "Whatsapp Commissioner" programme
in the southern districts including Thiruvananthapuram, Kollam and
Pathanamthitta under the jurisdiction of various SPs in
Thiruvanathapuram Range.
Whatsapp will
enable two-way communication between complainants and officers, in
which public can send information or upload related photos and videos
of traffic violations to the RTOs of their respective districts.
Kottayam Regional
Transport Officer TJ Thomas said, "We have got a good response
from the public. More than 60 complaints have been received within
first week of the launch. Proper action will be taken for all cases
according to priority." A person in Kottayam may send complaints
to 9447706125, he added.
BCM College Student
S Akhila said, "I have sent some photos of vehicles parked on
the footpath in front of the District Hospital, but not sure whether
any action will be taken."
No comments:
Post a Comment